1 reviews | Active since Nov 2012
Bad service
Worst experience ever, the installation was done on the 21/01/2022. Router was only delivered on the 28/01/2022 No configuration settings sent. Themba the technician arrived on the 03/02/2022 Meaning my billing shouldve started from the 03/02/2022.instead my billing starts from the 21/01/2022. Ive spoken to Amy ,head of accounts who wasnt even bothered to listen and transfered my call to the call centre ,I've spoken to somphiwe so to be able to recitfy the bill and debit their R700 instead my bill reflects R947 and no one is recitifying this ive been sent from pillar to post.my account hasnt been debitted and yet theyve disconnected the internet connection and suspended my account. Worst service provider ever
Terrible
Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. Please take note that we will not reply on HelloPeter. Kind Regards, Vox
Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. Please take note that we will not reply on HelloPeter. Kind Regards, Vox
