1 reviews | Active since Jun 2017

30 Jan 2024, 11:46

Bad Service

I am waiting weeks for someone to contact me, and when they do and you give them all the details of what you need, they still get it wrong. How do you get someone from VOX to actually assist you and get it right.

0
Replies (2)
Vox Telecom
Vox Telecom's reply30 Jan 2024, 12:32
Official
Good day, Alta S

Thank you for your review. 
  
 Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply07 Feb 2024, 15:55
Official
Good day, Alta S
 
Thank you for your patience whilst this matter was being investigated. 
 
Kindly note that we have received confirmation that the Onsite support team has made contact and assisted accordingly.

Should you require any further assistance, please do not hesitate to contact us. 

 Kind Regards, 
 Vox