VS
Vusumzi S
1 reviews | Active since Jun 2021
14 Jun 2021, 17:36
Bad Service
I'm new client of them, got a router on the 8th June 2021 and the technician promised that I will be connected the same morning he was here and till to date I'm not connected. I don't know how many calls I made to them some they answer and they don't answer. I regret why I chose them, service is terrible. I would recommend them to anyone I know.
Helpful (0)
Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
14 Jun 2021, 18:46Good day, Vusumzi S
Thank you for your post.
Kindly note that we have escalated the details of your complaint to the Project Management team for assistance.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have escalated the details of your complaint to the Project Management team for assistance.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply14 Jun 2021, 18:46
Official
Good day, Vusumzi S
Thank you for your post.
Kindly note that we have escalated the details of your complaint to the Project Management team for assistance.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have escalated the details of your complaint to the Project Management team for assistance.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
VS
Vusumzi S's updateReviewer Update
14 Jun 2021, 23:19Thank you for your quick reply, looking forward to hear from you soon.
VS
Vusumzi S's update14 Jun 2021, 23:19
Reviewer Update
Thank you for your quick reply, looking forward to hear from you soon.
VS
Vusumzi S's updateReviewer Update
15 Jun 2021, 10:20Thank you so much finally I'm connected. I got a call first thing from a manager at Vox-telecom apologies for the delay and after an hour I was connected. Thank you to Hellopeter for this platform.
VS
Vusumzi S's update15 Jun 2021, 10:20
Reviewer Update
Thank you so much finally I'm connected. I got a call first thing from a manager at Vox-telecom apologies for the delay and after an hour I was connected. Thank you to Hellopeter for this platform.
Vox Telecom's replyOfficial
18 Jun 2021, 09:22 Good day Vusumzi S
Thank you for your patience whilst this matter was being attended to.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for your patience whilst this matter was being attended to.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Vox Telecom's reply18 Jun 2021, 09:22
Official
Good day Vusumzi S
Thank you for your patience whilst this matter was being attended to.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for your patience whilst this matter was being attended to.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox