BM
Bheka M
1 reviews | Active since Jul 2023
14 Nov 2023, 08:59
Bad Service
This is worst kind of service ever. No communication whatsoever. ordered fibre they will send you from pillar to post just so that they don't assist you. when you call them they just cut the call - claiming its not their problem and its active. Even when TT connect states that Vox needs to activate it on their side. No concern for the customers needs whatsoever. No communication from the Thobile whatsoever. Their whatsapp chatline is the worst all they do is resolve tickets without anything being done.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
14 Nov 2023, 09:50Good day, Bheka M
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply14 Nov 2023, 09:50
Official
Good day, Bheka M
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
20 Nov 2023, 09:15Good day, Bheka M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply20 Nov 2023, 09:15
Official
Good day, Bheka M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox