NC
Nkateko C
1 reviews | Active since Aug 2022
16 Aug 2022, 15:26
BAD SERVICE
Bad service!! they do not answer their phones, you will hold for an agent for a good 30 minutes, they take you from pillar to post and the problem will not be solved. I have been trying to fix one simple thing from them I am not getting anywhere.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
16 Aug 2022, 15:53 Good day, Nkateko C
Thank you for your review.
Please note that the details of your complaint has been sent to the debtors team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the debtors team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply16 Aug 2022, 15:53
Official
Good day, Nkateko C
Thank you for your review.
Please note that the details of your complaint has been sent to the debtors team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the debtors team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
18 Aug 2022, 08:18Good day, Nkateko C
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been attended to.
The hardware was booked back and the necessary amendments have been made on your Vox Account.
The balance will be paid as per arrangements made.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been attended to.
The hardware was booked back and the necessary amendments have been made on your Vox Account.
The balance will be paid as per arrangements made.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply18 Aug 2022, 08:18
Official
Good day, Nkateko C
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been attended to.
The hardware was booked back and the necessary amendments have been made on your Vox Account.
The balance will be paid as per arrangements made.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been attended to.
The hardware was booked back and the necessary amendments have been made on your Vox Account.
The balance will be paid as per arrangements made.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox