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Pumzile M

1 reviews | Active since Mar 2021

27 May 2023, 13:29

Bad seevice by Vox Telecom's Peter

I have just called in and their Technical Support guy Peter, was so bullying and impatient. He ended up cutting my call, all within 2minutes of call. The service is very disasterous!

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Replies (2)
Vox Telecom
Vox Telecom's reply27 May 2023, 13:44
Official
Good day Pumzile MThank you for your post.Kindly note that the details of your complaint has been sent to the Technical support Managenment for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox
Vox Telecom
Vox Telecom's reply01 Jun 2023, 10:36
Official
Good day Pumzile M

Thank you for your patience whilst this matter was being investigated.

We received feedback that the call was investigated , the agent was not rude and call was not dropped from the agent side.

 
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards, 
Vox