HK
Howard K
1 reviews | Active since Oct 2022
27 Feb 2024, 13:49
Bad Practice***
I have been a VOX customer for almost 2 years,recommended them to my friends ,family and neighbours,suddenly during the December holidays of 2023 they did a price-hike from R429 to R708 on my package.Soon after that I filed an request cancellation and 1 month later in january they send an email to their remaining customer which I wasn`t a part of saying that they negotiated a new deal with frogfoot, leaving me in despair.Thank you VOX.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
27 Feb 2024, 15:20Good day, Howard K
Thank you for your review.
Please note that the details of your complaint has been sent to the sales team to investigate the matter and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the sales team to investigate the matter and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply27 Feb 2024, 15:20
Official
Good day, Howard K
Thank you for your review.
Please note that the details of your complaint has been sent to the sales team to investigate the matter and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the sales team to investigate the matter and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
27 Feb 2024, 15:22Good day, Howard K
Thank you for your review.
Please note that the details of your complaint has been sent to the sales team to investigate the matter and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the sales team to investigate the matter and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply27 Feb 2024, 15:22
Official
Good day, Howard K
Thank you for your review.
Please note that the details of your complaint has been sent to the sales team to investigate the matter and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the sales team to investigate the matter and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
01 Mar 2024, 13:29Good day, Howard K
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the sales team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the sales team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply01 Mar 2024, 13:29
Official
Good day, Howard K
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the sales team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the sales team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox