AF
Adrian F
1 reviews | Active since Oct 2020
05 Jul 2024, 17:38
Bad planning
Very bad planning from either vox or ttconnect. We have been down since yesterday and apparently its because our ttconnect router is not comaptible anymore and needs to be upgraded. No warning etc. My next step is to contact mr. j. Du toit to ask what is happening. My ref number is vox***3. Please can someone assist asap
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Replies (2)
Vox Telecom's replyOfficial
05 Jul 2024, 18:07Good day Adrian Thank you for your post.Kindly note that the details of your complaint has been sent to technical team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox
Vox Telecom's reply05 Jul 2024, 18:07
Official
Good day Adrian Thank you for your post.Kindly note that the details of your complaint has been sent to technical team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox
Vox Telecom's replyOfficial
08 Jul 2024, 11:25 Good day, Adrian
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply08 Jul 2024, 11:25
Official
Good day, Adrian
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox