LB
Leon B

1 reviews | Active since Mar 2017

14 Mar 2017, 13:40

Bad Ping when gaming

<p>Since about a month ago, I can hardly play any games online.</p> <p>I used to get 20ms ping when i test it through ookla speedtest, but now IF i'm lucky i will get around 60ms, a person cant play with that.</p> <p>What is going on ????</p>

0
Replies (3)
Vox Telecom
Vox Telecom's reply14 Mar 2017, 14:05
Official

Good day Leon.

Thank you for bringing this to our attention. Kindly note that we are currently investigating the matter. One of our agents will be in contact with you soon.

Regards,

Vox Telecom

Best regards,

Vox Telecom
Vox Telecom's reply16 Mar 2017, 16:19
Official

Good day Leon.

One of the Technical Agents have been in contact with you and have confirmed that the issue has been resolved. You did advise that you will be testing the network over the weekend and inform us should the issue persist.

Regards,

Vox Telecom

Best regards,

LB
Leon B's update18 Mar 2017, 11:25
Reviewer Update

Thank you Vox Telecom. I've done my tests and everything is in working order again