Bad Internet service

<p>Hi </p> <p>I don't have internet service since last week,I send a email to customer support and a guy called me back and said a error occurs on IBurst side and it will be fixed by Saturday , I did sent Customer</p> <p>support again but no response,this is getting a habit ...how do they expect me to pay full premium if i dont have service for almost a week now </p> <p> </p> <p>It really cost me alot of money due to that I'm using my internet for work from home and now I don't have internet.... </p> <p> </p> <p>I'm really disappointed in Vox Telecom and IBurst... </p> <p> </p>