TM
Thendo M

1 reviews | Active since Nov 2022

10 Nov 2022, 07:30

Bad fibre provider

I am really having a terrible time with them here in alberton, I have a almost a week without fibre. When I call them I have to make sure I have to wait for a long time until someone answers and no one is able to help out, they can’t even tell you when your issue will be fixed. I really regret choosing them as my fibre provider.

0
Replies (1)
Vox Telecom
Vox Telecom's reply10 Nov 2022, 08:49
Official
Good day, Thendo M

Thank you for the review

Your area is currently linked to a Network outage. 

Vox Update: FTTH East Rand - Alberton   
FNO: Vumatel GPON
Customers may experience problems with no connectivity.

Vumatel engineers are still on-site attending to repairs.
Fault is linked to multiple fibre break. Engineers are still attending to repairs.

Regards 
Vox