JV
Jeandre V

1 reviews | Active since Dec 2022

02 Dec 2022, 13:45

Bad feedback and unprofessional operator's

You reserve no feedback from when the installation will be and when you phone to ask for a update the operator your speeking to get angry and starts yelling at you

0
Replies (2)
Vox Telecom
Vox Telecom's reply02 Dec 2022, 14:38
Official
Good day, Jeandre V
 
 Thank you for your review. 
 
 Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply06 Dec 2022, 10:49
Official
 Good day,   Jeandre V 

Thank you for your patience whilst this matter was being investigated. 

Kindly note that we have received confirmation that the project Management team made contact and explained lead times.
The poor service complaint has been investigated accordingly. 


They will remain in contact until resolved.

Regards
Vox