ZN
Zoe N
1 reviews | Active since Jan 2020
17 Aug 2021, 15:45
Bad Customer & Technical Assistance
I have been without internet service since 12 August 2021. I can every day and I get told the same story that the technicians are working on the issue. I now have to pay out of pocket for internet connection when I will still be billed for a service that I am not being provided fully at the end of the month. I have no words for the bad service I have received.
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Vox Telecom's replyOfficial
17 Aug 2021, 16:10 Good day Zoe N, Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. Please take note that we will not reply on HelloPeter. Kind Regards, Vox
Vox Telecom's reply17 Aug 2021, 16:10
Official
Good day Zoe N, Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. Please take note that we will not reply on HelloPeter. Kind Regards, Vox