1 reviews | Active since Jun 2023
Bad Customer Service : VOX***5
Vox,
As a client (that use Fibre To The Home) I am very unhappy with the service I am getting. This is almost a week since the fault was reported. I have received a call from one of your support guys on Sunday, but since then I haven't heard anything from you. Your customer service is just as bad as Net99, my previous ISP. I should've stayed with them. At least they did give me an update on my fault or problem or tried to help me.
Do you have any update on my fault or are you able to resolve it?
You are deducting money from account for a service I am not getting. This cannot go on like this.
I am ashamed to have suggested your services to my company. I hope your service is better on your Fibre To The Business
IT'S UNACCEPTABLE FROM A COMPANY LIKE YOU!!!!
Thank you for your review
Kindly note that the original fault is still open on the reference VOX***5
The Support team will follow up with the Network Provider , Evotel FNO reference number: #157951 on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your review
Kindly note that the original fault is still open on the reference VOX***5
The Support team will follow up with the Network Provider , Evotel FNO reference number: #157951 on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity and speed issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity and speed issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox