PS
Pelaelo S
1 reviews | Active since Apr 2012
26 Oct 2023, 12:14
Bad Customer Service
please could someone get back to us as we are unable to work
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
26 Oct 2023, 13:12 Good day ,Pelaelo
Thank you for your review.
Kindly note that the details of your complaint has been sent to support team for assistance.
We will contact you directly to assist with the complaint.Kind Regards, Vox
Thank you for your review.
Kindly note that the details of your complaint has been sent to support team for assistance.
We will contact you directly to assist with the complaint.Kind Regards, Vox
Vox Telecom's reply26 Oct 2023, 13:12
Official
Good day ,Pelaelo
Thank you for your review.
Kindly note that the details of your complaint has been sent to support team for assistance.
We will contact you directly to assist with the complaint.Kind Regards, Vox
Thank you for your review.
Kindly note that the details of your complaint has been sent to support team for assistance.
We will contact you directly to assist with the complaint.Kind Regards, Vox
PS
Pelaelo S's updateReviewer Update
26 Oct 2023, 18:30Your consultant called me at 1:36pm and assured me he will get intouch with Vumatel and ger back to me.Its been 5hours and he hasnt even bothered to do so and we are still without network and have to conduct lectures with mobile data which is an added expense.This is *******.
PS
Pelaelo S's update26 Oct 2023, 18:30
Reviewer Update
Your consultant called me at 1:36pm and assured me he will get intouch with Vumatel and ger back to me.Its been 5hours and he hasnt even bothered to do so and we are still without network and have to conduct lectures with mobile data which is an added expense.This is *******.
Vox Telecom's replyOfficial
31 Oct 2023, 10:11Good day,Pelaelo
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply31 Oct 2023, 10:11
Official
Good day,Pelaelo
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox