AM
Azamahle M

1 reviews | Active since Feb 2021

05 Feb 2023, 10:54

Bad customer service

Vox has very bad customer service ,they never answer calls,forever unreachable . My account is up to date but the internet is still not activated.

0
Replies (2)
Vox Telecom
Vox Telecom's reply05 Feb 2023, 15:26
Official
 Good day Azamahle M Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest.  Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards, 

Vox
Vox Telecom
Vox Telecom's reply08 Feb 2023, 07:17
Official
Good day,  Azamahle M, 
 
 Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
 
 Should you require any further assistance, please do not hesitate to contact our Customer Service Department on *** or email ***
 
Kind Regards 
Vox