Bad customer service
Vox Telecoms Customer service is horrible, i called so many times trying to get assistance and when i did the customer service agent was not even listening she was assuming, secondly they take forever to answer while they bill you incredibly high rates
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Replies (2)
Vox Telecom's replyOfficial
29 Oct 2024, 11:35Good day Nasiphi B,
Thank you for your review.
Kindly note that the details of your query has been sent to the Debtors team to investigate and assist.
Feedback will be provided to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Debtors team to investigate and assist.
Feedback will be provided to you soonest.
Kind Regards,
Vox
Vox Telecom's reply29 Oct 2024, 11:35
Official
Good day Nasiphi B,
Thank you for your review.
Kindly note that the details of your query has been sent to the Debtors team to investigate and assist.
Feedback will be provided to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Debtors team to investigate and assist.
Feedback will be provided to you soonest.
Kind Regards,
Vox
's updateReviewer Update
29 Oct 2024, 13:27You know what i am now more upset that your agents have not customer service etiquette at all, i have been waiting almost the whole afternoon for someone to help me, they are taking forever to help. I am tired im literally going to get a quotation from WebAfrica
's update29 Oct 2024, 13:27
Reviewer Update
You know what i am now more upset that your agents have not customer service etiquette at all, i have been waiting almost the whole afternoon for someone to help me, they are taking forever to help. I am tired im literally going to get a quotation from WebAfrica