NM
Nsovo M
1 reviews | Active since Apr 2015
01 Feb 2025, 11:42
Bad customer service
Worst customer service, I terminated their fibre services and served the required period now they not releasing the line so I can connect to the new service provider, been on the phone with them for over an hour still no help. Glad I am taking my service somewhere else.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
01 Feb 2025, 12:07Good day Nsovo,
Thank you for your review.
We appreciate your enquiry and have escalated the matter to our Cancellations team for further investigation.
You can expect feedback from us soon.
Please note that we'll be communicating with you directly via our official company channels, as listed on our website, rather than responding on HelloPeter.
Thank you for your patience.
Kind regards,
Vox
Thank you for your review.
We appreciate your enquiry and have escalated the matter to our Cancellations team for further investigation.
You can expect feedback from us soon.
Please note that we'll be communicating with you directly via our official company channels, as listed on our website, rather than responding on HelloPeter.
Thank you for your patience.
Kind regards,
Vox
Vox Telecom's reply01 Feb 2025, 12:07
Official
Good day Nsovo,
Thank you for your review.
We appreciate your enquiry and have escalated the matter to our Cancellations team for further investigation.
You can expect feedback from us soon.
Please note that we'll be communicating with you directly via our official company channels, as listed on our website, rather than responding on HelloPeter.
Thank you for your patience.
Kind regards,
Vox
Thank you for your review.
We appreciate your enquiry and have escalated the matter to our Cancellations team for further investigation.
You can expect feedback from us soon.
Please note that we'll be communicating with you directly via our official company channels, as listed on our website, rather than responding on HelloPeter.
Thank you for your patience.
Kind regards,
Vox
Vox Telecom's replyOfficial
06 Feb 2025, 09:30Good day Nsovo,
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the link has been released and is no longer with Vox.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the link has been released and is no longer with Vox.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply06 Feb 2025, 09:30
Official
Good day Nsovo,
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the link has been released and is no longer with Vox.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the link has been released and is no longer with Vox.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox