CB
Chantel B

1 reviews | Active since Mar 2025

17 Mar 2025, 16:32

Bad Customer Service

Hello my service has been cut for R68.93 although my bill has been paid of R1495, their account people are very rude and have no customer service

0
Replies (3)
Vox Telecom
Vox Telecom's reply17 Mar 2025, 16:42
Official
Good day Chantel B, 

Thank you for your enquiry. We appreciate your patience as we investigate this matter further. 

Your enquiry has been escalated to our Debtors team, and we will provide you with feedback as soon as possible.

Please note that we will communicate with you directly via our official company channels, as listed on our website. 

Thank you for your understanding.

Kind Regards,

Vox
Vox Telecom
Vox Telecom's reply17 Mar 2025, 17:10
Official
Hi Chantel B,

Thank you for your feedback.

Please note that we will communicate with you directly via our official company channels, as listed on our website. 

Thank you for your understanding.

Kind Regards,

Vox
Vox Telecom
Vox Telecom's reply18 Mar 2025, 13:21
Official
Hi Chantel B, 
 
Thank you for your patience whilst this matter was being investigated. 
  
Kindly note that we have received confirmation that the debtors team has made contact and assisted accordingly.
 
Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox