CB
Chantelle B
1 reviews | Active since Jun 2016
14 Aug 2024, 10:45
Bad customer service
Useless!!! Payment made 31 July. Proof of payment sent 6 Aug to email address is received last invoice from. Suspended my line Monday 12 Aug. Phoned them 3 times, sent proof of payment 2 more times to email address provided. Everytime we speak telephonicly they advise the line will be activated shortly but it just does not happen. Still offline and I'm losing business. WILL NOT RECOMMEND!!!!!
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
14 Aug 2024, 11:18Good day, Chantelle B
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply14 Aug 2024, 11:18
Official
Good day, Chantelle B
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
15 Aug 2024, 08:03Good day, Chantelle B
Thank you for your patience whilst this matter was being investigated.
Kindly note that the debtors has sent correspondence to you pertaining to your complaint and will assist accordingly.
Should you require any further assistance, please do not hesitate to contact us
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the debtors has sent correspondence to you pertaining to your complaint and will assist accordingly.
Should you require any further assistance, please do not hesitate to contact us
Kind Regards,
Vox
Vox Telecom's reply15 Aug 2024, 08:03
Official
Good day, Chantelle B
Thank you for your patience whilst this matter was being investigated.
Kindly note that the debtors has sent correspondence to you pertaining to your complaint and will assist accordingly.
Should you require any further assistance, please do not hesitate to contact us
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the debtors has sent correspondence to you pertaining to your complaint and will assist accordingly.
Should you require any further assistance, please do not hesitate to contact us
Kind Regards,
Vox