MP
Michelle P

1 reviews | Active since Jul 2023

12 Jul 2023, 14:35

bad!!!! bad !!!! service with administation

the worse ever company to do business with, think twice, given notice several times but they keep on sending me invoice, but cannot supply signed contract where it stipulates the months that you must give, given us over to vericred now. will

0
Replies (4)
Vox Telecom
Vox Telecom's reply12 Jul 2023, 16:04
Official
Good day,  Michelle D 

Thank you for your review. 
 
 Please note that the details of your complaint has been sent to the debtors team to investigate the matter and assist with the resolution. 
  
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
MP
Michelle P's update12 Jul 2023, 16:13
Reviewer Update
thank u
Vox Telecom
Vox Telecom's reply13 Jul 2023, 11:18
Official
Good day, Michelle D
 
 Thank you for your patience whilst this matter was being investigated. 
 
 Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof. 
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email *** 
 
 Kind Regards, 
 Vox  
MP
Michelle P's update13 Jul 2023, 11:46
Reviewer Update
Hi Bianca Thanks for the feedback it is really bad to write a bad report on hellopeter to get reaction from Vox, sending emails every month and also spoke to a person on the phone, but with no success. Now I want to know because the notice was on the 3rd and not on the 1st you going to penalise me for the whole month of February ?