1 reviews | Active since Jan 2024
Bad bad service Vox Polokwane
Very unhappy client!!!!!!!!!!!!!
Vox Polokwane your service is so bad, I wish Rita was still at the offices she cared about all her clients and still does.
I tried talking to a few people at the offices with no help still I signed up with Rita at vox even though she was let go off she still tries to assist her clients.
I have sent back a Faulty ups only to find out 30 days later it was not shipped back( still got billed) Got my UPS on Friday, then got a nother surprise Please tell me how a R300 internet line with a R70 ups is R600 now my premium is going off on debit order and to get hold of anyone at vox Polokwane and or head office is not working.
I need someone Higher up to look at this pathetic service,I have never received this but since Rita is let Go off this is the poor service we get......IS OUR MONEY NOT AS GOOD?
I have contacted Rita to assist me because this is unexeptable, and I'm not the first client to complain about service It is just taken down from Vox.
HELP US Or bring Rita back she knows how to assist and work with Clients.
I'm expecting a call from the Head of the Polokwane Branch and the Accounts Department, because this is not service
Thank you for your review.
Kindly note that we have received confirmation from the accounts team that the hardware is returned and a credit has been loaded on your account, Pending approval.
Please note that the details of your complaint has been sent to the debtors team for urgent assistance.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have received confirmation from the accounts team that the hardware is returned and a credit has been loaded on your account, Pending approval.
Please note that the details of your complaint has been sent to the debtors team for urgent assistance.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
