CZ
Cebile Z
1 reviews | Active since Aug 2022
18 Aug 2022, 14:14
Bad bad service, none existent
The worst experience ever, they have automated response for Eve which we’ve escalated the issue. I have been waiting for installation for 2 weeks. I’m not able to talk to anyone even the sales consultant is ignoring me. I just want to cancel the process and find another supplier but there is no one to email all emails are automated replies. Vox Telecoms is the worst
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
18 Aug 2022, 14:50Good day, Cebile Z
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply18 Aug 2022, 14:50
Official
Good day, Cebile Z
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
19 Aug 2022, 09:58Good day, Cebile Z
Thank you for your patience whilst this matter was being investigated.
We received feedback from the project management team that Vumatel has been unable to reach you directly .
The ISP installation ref ( ISP-849907 ) Vumatel has provided direct contact details for assistance.
You can send your queries directly to *** or call ***
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
We received feedback from the project management team that Vumatel has been unable to reach you directly .
The ISP installation ref ( ISP-849907 ) Vumatel has provided direct contact details for assistance.
You can send your queries directly to *** or call ***
Regards
Vox
Vox Telecom's reply19 Aug 2022, 09:58
Official
Good day, Cebile Z
Thank you for your patience whilst this matter was being investigated.
We received feedback from the project management team that Vumatel has been unable to reach you directly .
The ISP installation ref ( ISP-849907 ) Vumatel has provided direct contact details for assistance.
You can send your queries directly to *** or call ***
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
We received feedback from the project management team that Vumatel has been unable to reach you directly .
The ISP installation ref ( ISP-849907 ) Vumatel has provided direct contact details for assistance.
You can send your queries directly to *** or call ***
Regards
Vox