BAD BAD, BAND PLEASE SOMEONE PLEASE HELP

And so we publish again and again and I will keep do his till some one is descant to contacting me. My line speed is struggling to get 100mgb and I pay for a 200mgb line. On Friday Vox took out money no problem what will Vox do if I go in to the Bank and reverse that debit order, you think nothing just like nothing is happening to our complaints, I DON'T THINK SO!!!!!! CAN SOME ONE PLEASE DO SOMETHING ABOUT THIS I AM GOING TO DO DRASTIC STEPS........!!!!!! PLEASE SOMEONE PLEASE HELP. Marius