cK
charlotte K

1 reviews | Active since May 2017

08 Mar 2024, 16:14

Bad bad bad stay away

If I could I would rate them -100.

For 2 Weeks I've been given the run around about the product I ordered. I paid the once off fee everything. For two weeks Vox has been nothing but promises.

I even spoke to Kayla myself. Promised to get back to me never did. Now I am being told they can't deliver because they don't cover the area

0
Replies (2)
Vox Telecom
Vox Telecom's reply08 Mar 2024, 18:38
Official
Good day, Charlotte
 
 Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply19 Mar 2024, 13:09
Official
Good day, Charlotte
 
Thank you for your patience whilst this matter was being investigated. 
 
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the refund query.
Should you require any further assistance, please do not hesitate to contact us. 
 
Kind Regards, 
 Vox