WG
Wilhelm G
1 reviews | Active since Aug 2009
02 Aug 2023, 14:50
Bad, Bad, Bad spitting dragon fire
WHAT THE HECK IS GOING ON????
The last 2 weeks i had intermittent internet connection. After yesterday's visit by Vumatel i thought my internet is sorted just to have the nasty surprise of my internet fibre line going down at 12H00 again.
After phoning Vox and Vumatel i had no action since 12. Been promised a tech with attend to my issues asap.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
02 Aug 2023, 15:44Good day Wilhelm
Thank you for your review.
Kindly note that the original fault is still open on the reference VOX***3
The Support team will follow up with the Network Provider , Vumatel Ref ISP-*** on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your review.
Kindly note that the original fault is still open on the reference VOX***3
The Support team will follow up with the Network Provider , Vumatel Ref ISP-*** on the progress of the fault and update you on the status.
Regards
Vox
Vox Telecom's reply02 Aug 2023, 15:44
Official
Good day Wilhelm
Thank you for your review.
Kindly note that the original fault is still open on the reference VOX***3
The Support team will follow up with the Network Provider , Vumatel Ref ISP-*** on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your review.
Kindly note that the original fault is still open on the reference VOX***3
The Support team will follow up with the Network Provider , Vumatel Ref ISP-*** on the progress of the fault and update you on the status.
Regards
Vox
Vox Telecom's replyOfficial
03 Aug 2023, 13:44Good day, Wilhelm
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply03 Aug 2023, 13:44
Official
Good day, Wilhelm
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox