Bad Bad Bad

Item: Vox Telecom
Rating: 1
Author: Sumarie N

Bad bad bad doesnt want to fix my account after nunerous calls disrespectfull call centre agents and lots of emails still the account is not corrected proof of payments were sent and nothing is happening this is a bad bad internet provider.

***.

Helpful (0)

Replies (4)

Vox Telecom's replyOfficial

04 Feb 2025, 14:58

Good day, Sumarie N

Thank you for your review.

Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist.

We will provide feedback to you soonest.
Kind Regards,
Vox

Vox Telecom's reply04 Feb 2025, 14:58

Official

Sumarie N's updateReviewer Update

05 Feb 2025, 14:16

Still billing me for december month after my router was delivered on the 16th of january how is this fair pay for a service you cant use?

Sumarie N's update05 Feb 2025, 14:16

Reviewer Update

Still billing me for december month after my router was delivered on the 16th of january how is this fair pay for a service you cant use?

Sumarie N's updateReviewer Update

08 Feb 2025, 08:59

Thanks to the last person I spoked to the issue was resolved I thank you.

He was helpfull.

Sumarie N's update08 Feb 2025, 08:59

Reviewer Update

Thanks to the last person I spoked to the issue was resolved I thank you.

He was helpfull.

Vox Telecom's replyOfficial

08 Feb 2025, 09:10

Hi, Sumarie!
Thank you for the positive feedback.
Regards,
Vox

Vox Telecom's reply08 Feb 2025, 09:10

Official

Hi, Sumarie!
Thank you for the positive feedback.
Regards,
Vox