Bad and poor services
SADV transfer us to you! It is the worst thing that can be happen;my fiber did not work and your phone just a recorded voice and nobody answering and you did not answer emails! I paid monthly R1095,it is not cheap, but I did not receive the service! You affected negatively our family, safety, money, … . Now I cannot attend my meeting and tomorrow if my company make problem for me then uou responsible for it.
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Replies (2)
Vox Telecom's replyOfficial
10 Nov 2022, 22:28Good day Shahram S, Thank you for your enquiry. Kindly note that we have escalated your enquiry to our Support team for assistance. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox
Vox Telecom's reply10 Nov 2022, 22:28
Official
Good day Shahram S, Thank you for your enquiry. Kindly note that we have escalated your enquiry to our Support team for assistance. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox
Vox Telecom's replyOfficial
16 Nov 2022, 13:56Good day, Shahram S
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply16 Nov 2022, 13:56
Official
Good day, Shahram S
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox