FE
Frederikk E
1 reviews | Active since Feb 2023
06 Feb 2023, 09:19
Bad after sale service
After sale service is bad. Been struggling 2 weeks to get someone to come and fix my internet line that has been down. Only thing you hear is it has been escalated and does not go any further than that. Keep caling and after 30min on the phone that is where it ends
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Vox Telecom's replyOfficial
06 Feb 2023, 10:34Good day , Frederikk E
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
REF has been logged VOX***1
The Support team did escalate to the Network Provider, Vodacom with ***-739360
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
REF has been logged VOX***1
The Support team did escalate to the Network Provider, Vodacom with ***-739360
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply06 Feb 2023, 10:34
Official
Good day , Frederikk E
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
REF has been logged VOX***1
The Support team did escalate to the Network Provider, Vodacom with ***-739360
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
REF has been logged VOX***1
The Support team did escalate to the Network Provider, Vodacom with ***-739360
We will provide feedback to you soonest.
Kind Regards,
Vox