1 reviews | Active since May 2016

26 Sept 2017, 15:30

BAAAAD Service!!!!!!!!!!!

I bought two domains plus hosting space from VOX, since the day I bought it what a disappointment. Nothing worked and my wife have to phone 20 times a day and I send hundreds of mails to get the sites going. They just don't care, and if you asked to talk to the person that helped you he/she is out of the office. They don't know the products ( want to expand my online store as.....I can only put 3 items on the store...yes 3, send mails phone and still no one can help me ...but I must pay... I asked that I can get mobile publishing to make the sites more mobile friendly, on the site-builder it say you can but again after 3 weeks and hundreds of mails nothing..... If I knew I would have battle so much I would have chose another ISP hosting service. I dare whoever read this for VOX to go into my profile and count how many mails and phone calls we have made. I will never recommend VOX to anyone, maybe to my enemies???

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Replies (1)
Vox Telecom
Vox Telecom's reply29 Sept 2017, 14:34
Official

Good afternoon Pierre,

As per feedback we have received, one of our Technical Managers has been in contact with you and assisted you regarding this query. It has been confirmed that everything is now resolved.

Thank you for your patience while we attended to this matter for you.

Please do not hesitate to contact us again, should you have any other further queries or might need immediate assistance. *** || ***

Regards,

Vox

Best regards,