BAAAAAD SERVICE

My wife reported that the internet is not working on the 2nd January, she had very bad response from the call center telling her that the router has reset itself and they can do nothing (BS Story) Even after telling the call center operator that the Telkom line is very noisy, he keep insisting that it is the router. On several occasions the following days she phoned only to be told YESTERDAY 07/01/18 that it is a Telkom problem.

If I pay ONE day late they cut my service without any notification, they throttle me without telling me, we are running two online businesses (were VOX is the hosting services as well as the domain holder) but they don't care a ****. I have now paid a half month for NOTHING and had to buy cell data so our business can go on. PLEASE BE VERY AWARE FOR THIS ISP they promise you the sun and moon and at the end they are totally useless, Im looking at a better ISP this is a hell not a pleasure I am currently in Zambia and the internet is our main source of communication, but they don't care as-long as they can ***** you money they don't give a ****