PS
Palesa S

1 reviews | Active since Jun 2013

24 Apr 2026, 19:03

Awful technical service

After using the chat bot I got through to an agent, they requested email and closed the chat. What kind of service is this

I'm unable to connect to a wifi that im paying R750 on. I am 2 days without connectivity.

0
Replies (2)
Vox Telecom
Vox Telecom's reply24 Apr 2026, 19:12
Official
Good day,  Palesa
 
Thank you for your feedback. 

We have forwarded the details of your query to the Support team for investigation and assistance with reference VOX***4. They will contact you to assist further. 

Kind Regards, 
Vox 

Best regards,

Vox Telecom
Vox Telecom's reply29 Apr 2026, 15:30
Official
Good day,  Palesa
 
 Thank you for your patience while this matter was being investigated.
 
 
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us
 
 
Kind Regards,

Best regards,