PM
Par M

1 reviews | Active since Jan 2019

11 Sept 2026, 12:35

AWFUL SERVICE

They promise a week lead time. One month later, I still don't have fibre. There absolute awful service has been detrimental to my business. They're dishonest and slow. They blame Vuma for all the issues that are actually on their end. Do not recommend.

0
Replies (2)
Vox Telecom
Vox Telecom's reply11 Sept 2026, 12:58
Official
 Good day, Par MM
 
 Thank you for your review. 
 
 Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply14 Sept 2026, 10:17
Official
 Good day, Par M
 
 Thank you for your patience whilst this matter was being investigated. 
 
 Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed. 
  
 Should you require any further assistance, please do not hesitate to contact us.

Regards
Vox