Awful service and they still want another months pay!!

Just to show you how bad our Fixed LTE is, 8mpbs!!! This is what it looks like at a daily basis. We can't play games or really do anything els. We are being charged for a service that doesn't work at all.

If you guys call me again it has to be about speeding up our cancelation process that I put in on the 9th already and giving us a refund. I will not be paying for another month because you cannot speed up our cancelation. Please do not call me unless its about the cancelation and refund. Im tired of hearing about rebooting our router, im tired if hearing about escelating the problem to MTN. No solution has worked, now I want my money back or I want the service to be canceled before the end of this month!! Cancel my contract, I have consumer rights yiu can't charge me another month for this its getting in the way of my work!! Every agent I talk to gives me the same "solutions" to our internet and non of them works its been 3 weeks now!!

Thanks