AWFUL SERVICE

I paid for my WiFi services for my home just after I paid. I reported that I have not had internet since the 28th to date. They are busy giving me the runaround that Vumatel is the one that needs to assist, the same Vumatel that doesn't take their clients seriously because I spoke to them and they are not willing to assist. I want to know what's going to happen with the days I missed without internet.