MP
Martin P

1 reviews | Active since Apr 2024

12 Apr 2025, 13:53

Awesomeness for Future customers...!!

Good day

Unfortunately this is not a compliment at all nor a complaint. I would see this as a awareness for future services for other customers.

See picture attached as a reason to my awesomeness. Unfortunately i could not send a picture. Installation done today and tada....

After installation done.... still no connection after 2 weeks. Spoken to Garren (manager) and said we can only get connected through the WhatsApp robot line wich is also only available during the week. Get it ..... robots work only in the week now.😂🤔 Delivery of a new router is also to be done first before we can be connected. Old router still not collected also. Old router not working on this installation.

VOX!!!!!! Your reputation precedes you.... Well done 👏

0
Replies (2)
Vox Telecom
Vox Telecom's reply12 Apr 2025, 14:00
Official
Good day, Martin!
Thank you for the post.
Kindly note that the above has been noted and escalated to the Projects department for further assistance.
Feedback will be provided to you soon.
Regards,
Vox 
Vox Telecom
Vox Telecom's reply17 Apr 2025, 07:23
Official
Good day, Martin
 
Thank you for your patience whilst this matter was being attended to. 
 
Kindly note that we have received confirmation that the router has been successfully installed and reconfigured.

Regrads 
Vox