GS
George S

1 reviews | Active since Sept 2021

30 Sept 2021, 08:53

Awaiting confirmation of resolution, can someone please confirm as promised!

Good day Vox,

I recieved a reply from you on the 15th of September on this platform, stating that you escalated my complaint and that you will make contact with me through your channels. I recieved a statement stating that credit notes was app****, however I am not sure whether this misunderstanding has been resolved and finalized. Can someone please make contact through your said channels indicating this.

Regards George Slambee

0
Replies (1)
Vox Telecom
Vox Telecom's reply30 Sept 2021, 10:15
Official
Good day George ,

Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute. The account has been credited.

The order has been cancelled as per your request. 
 Should you require any further assistance, please do not hesitate to contact us.  | 

 Kind Regards, 
 Vox