ML
Martin L
1 reviews | Active since Nov 2021
06 Sept 2022, 15:21
Avoid VOX telecom
I cancelled my month to month LTE contract with VOX more than two years ago because i got fibre which was cheaper and faster,yet today they are still sending me a monthy bill.Whatever you do ,dont sign up with VOX cause you can never leave,as its a lifetime contract.
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
06 Sept 2022, 15:48 Good day Martin L
Thank you for your review.
Kindly note that the details of this query has been sent to the debtors team to investigate and assist with the resolution.
There is no Monthly charges on the account, The billing pertains to on site charges and hardware costs not yet received.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the debtors team to investigate and assist with the resolution.
There is no Monthly charges on the account, The billing pertains to on site charges and hardware costs not yet received.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply06 Sept 2022, 15:48
Official
Good day Martin L
Thank you for your review.
Kindly note that the details of this query has been sent to the debtors team to investigate and assist with the resolution.
There is no Monthly charges on the account, The billing pertains to on site charges and hardware costs not yet received.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the debtors team to investigate and assist with the resolution.
There is no Monthly charges on the account, The billing pertains to on site charges and hardware costs not yet received.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
09 Sept 2022, 10:23Good day, Martin L
Kindly note that we received confirmation that the Finance team has been in discussion pertaining to the billing dispute and the outcome thereof.
Further correspondence and feedback was sent to the account holder.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Kindly note that we received confirmation that the Finance team has been in discussion pertaining to the billing dispute and the outcome thereof.
Further correspondence and feedback was sent to the account holder.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Best regards,
Vox Telecom's reply09 Sept 2022, 10:23
Official
Good day, Martin L
Kindly note that we received confirmation that the Finance team has been in discussion pertaining to the billing dispute and the outcome thereof.
Further correspondence and feedback was sent to the account holder.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Kindly note that we received confirmation that the Finance team has been in discussion pertaining to the billing dispute and the outcome thereof.
Further correspondence and feedback was sent to the account holder.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Best regards,