1 reviews | Active since Nov 2017
Avoid VOX at all cost if you are a small business
I signed up for the FTTB service in 2016. The installation took 2 months to complete. VOX signed me up on 24 month contract. Due to operational needs, we needed to move premises. VOX rep**** that the service can't be moved so the contract must run out for the next 8 months and we must pay monthly until the contract runs out. The sales guys are useless and are dishonest in explaining the products and scenario's before taking out the service. Now I must pay the original premises services as well as the new though the old premises are not being utilized - paying for nothing. I would not recommend these fools and never use them ever gain!
Good afternoon Jacques,
Thank you for bringing this to our attention. We are currently investigating the matter and feedback will be provided to you soonest.
Regards,
Vox
Good afternoon Jacques,
Thank you for bringing this to our attention. We are currently investigating the matter and feedback will be provided to you soonest.
Regards,
Vox
Good Day Jacques,
Thank you for notifying us of this.
Please note that this has been escalated to Management and we hope to have answers for you soon.
We are treating this as urgent and looking at all the possible ways to perhaps assist you with this matter.
Thank you kindly,
Regards,
Vox
Good Day Jacques,
Thank you for notifying us of this.
Please note that this has been escalated to Management and we hope to have answers for you soon.
We are treating this as urgent and looking at all the possible ways to perhaps assist you with this matter.
Thank you kindly,
Regards,
Vox
Good afternoon Jacques,
As per the feedback we have received our Regional Sales Manager has been in contact with you regarding your complaint and will remain further in contact with you, to look in to what you have discussed and provide you with feedback.
Please do not hesitate to contact us again, should you have any other further queries or might need immediate assistance at *** || ***
Regards,
Vox
Good afternoon Jacques,
As per the feedback we have received our Regional Sales Manager has been in contact with you regarding your complaint and will remain further in contact with you, to look in to what you have discussed and provide you with feedback.
Please do not hesitate to contact us again, should you have any other further queries or might need immediate assistance at *** || ***
Regards,
Vox
Morning Jacques,
Thank you for informing us. We are following up on this matter as we speak.
Regards,
Vox
Morning Jacques,
Thank you for informing us. We are following up on this matter as we speak.
Regards,
Vox
Good afternoon Jacques,
As per the feedback we have received your Account Manager has been in contact with you via email today in order to provide you with feedback. regarding the last correspondence you have had.
Please do not hesitate to contact us again should you have any other further queries or might need immediate assistance.
Regards.
Vox
Good afternoon Jacques,
As per the feedback we have received your Account Manager has been in contact with you via email today in order to provide you with feedback. regarding the last correspondence you have had.
Please do not hesitate to contact us again should you have any other further queries or might need immediate assistance.
Regards.
Vox