Avoid dealing with Vox and Frogfoot

I wish I could zero stars!

Customer service is terrible - my experience as a customer has been horrible. I would not recommend dealing with Vox nor with Frogfoot. I pay a monthly subscription of R1286 for an uncapped fibre data connection to my home. On 27 April 202 I logged a complaint that the service was down. Today is 8 days later and I still do not have connectivity. We have phoned them numerous times, every time to hear that a "ticket" has been logged or that someone will give attention to the matter. Don't be fooled, this means absolutely nothing.