Atrocious Customer Service

Honestly, stay away from this company if you care about customer service. The only thing they can do is tell you that a follow up request has been sent. You ask them to phone you, it gets ignored, you ask for an update on your faulty Fibre connection, they don't give you any answers beyond the normal script. I regret taking my business to them. And I am going to look at canceling my connection because they don't care about delivering the product you pay for, never mind giving you the decency of answers. It's pathetic.