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Elisha T

1 reviews | Active since Jan 2023

13 Jan 2023, 19:08

Atrocious customer service

Absolutely atrocious service. Stay away from Vox. We’ve been calling and calls have been dropped, they promised to deliver the router and instead we had to drive out to pick it up… we have spent hours every day on the phone. It’s so frustrating as we’ve moved from Jhb to CTN and it’s impossible without an Internet connection.

0
Replies (1)
Vox Telecom
Vox Telecom's reply13 Jan 2023, 22:14
Official
Good day Elisha T, 

Thank you for your enquiry.

Kindly note that we have added it to the existing escalation logged.

Feedback will be provided to the account holder soonest.

Kind regards

Vox