As long as you pay, you will just be ignored until you don't!!!

We apparently have a business fibre line with voice (voip) for which we pay about R10 000p/m Our line has been down now for 5 days and Vox have not made any contact with us at all. I have to call them everyday and they had not even logged it with Frogfoot. So if you trying to run a business run as far away from them as possible