ARROGANCE LEADS TO HORRIFIC SERVICE

I have a 200/200 fibre line. My download speed is 0.07. This happens a lot, but because I work long hours I only notice at night when they are closed. I missed half of the Springboks Quarter Final due to buffering. Because of the Springboks Final this weekend, I called them during the day. They said they would take 72 hours to resolve it. 72 hours was up this morning. As mentioned above, my speed today is 0.07. We can't connect directly to the router, they don't care. They are arrogant. This week,in m