NP
Neels P

1 reviews | Active since May 2022

18 May 2022, 12:46

Appalling Service

Been with them 3 months and absolutely no service. And if you actually do get someone to help, they don't read what the problem is. Just closes the ticket you logged. Pathetic is a nice word!

0
Replies (2)
Vox Telecom
Vox Telecom's reply18 May 2022, 13:45
Official
 Good day,  Neels P
 
Thank you for your review. 

Kindly note that the details of your query has been sent to the Support team to investigate and assist. 


We will provide feedback to  you soonest. 

Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply25 May 2022, 10:37
Official
Good day, Neels P   

Thank you for your patience whilst this matter was being investigated. 

Kindly note that we have received confirmation from our On Site technical support team that they assisted with the reconfiguring of the Deco units. 

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards, 
Vox