HP
Harold P
1 reviews | Active since Jan 2017
24 Jun 2024, 10:42
App**** for home fibre service in April 2024
App**** for home fibre service in April 2024. Due to no communication and poor customer services ..we canceled in March 2024. To date they haven't released the line for us to connect with another service provider. Their cancelations department keeps saying the cancelation has been escalated with the technical department. Is this customer service ...really .
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
24 Jun 2024, 11:25Good day, Harold
Thank you for your review.
Please note that the details of your complaint has been sent to the cancellation team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the cancellation team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply24 Jun 2024, 11:25
Official
Good day, Harold
Thank you for your review.
Please note that the details of your complaint has been sent to the cancellation team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the cancellation team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
26 Jun 2024, 11:22Good day, Harold
Thank you for your patience whilst this matter was being investigated.
Kindly note that the cancellation has sent correspondence to you pertaining to your query and the outcome thereof.
There is no order that was activated on our end, The line is not with Vox, unfortunately we can't assist with that line cancellation.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the cancellation has sent correspondence to you pertaining to your query and the outcome thereof.
There is no order that was activated on our end, The line is not with Vox, unfortunately we can't assist with that line cancellation.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply26 Jun 2024, 11:22
Official
Good day, Harold
Thank you for your patience whilst this matter was being investigated.
Kindly note that the cancellation has sent correspondence to you pertaining to your query and the outcome thereof.
There is no order that was activated on our end, The line is not with Vox, unfortunately we can't assist with that line cancellation.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the cancellation has sent correspondence to you pertaining to your query and the outcome thereof.
There is no order that was activated on our end, The line is not with Vox, unfortunately we can't assist with that line cancellation.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's replyOfficial
26 Jun 2024, 11:26Good day, Harold
Thank you for your patience whilst this matter was being investigated.
Kindly note that the cancellation has sent correspondence to you pertaining to your query and the outcome thereof.
There is no order that was activated on our end, The line is not with Vox, unfortunately we can't assist with that line cancellation.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the cancellation has sent correspondence to you pertaining to your query and the outcome thereof.
There is no order that was activated on our end, The line is not with Vox, unfortunately we can't assist with that line cancellation.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply26 Jun 2024, 11:26
Official
Good day, Harold
Thank you for your patience whilst this matter was being investigated.
Kindly note that the cancellation has sent correspondence to you pertaining to your query and the outcome thereof.
There is no order that was activated on our end, The line is not with Vox, unfortunately we can't assist with that line cancellation.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the cancellation has sent correspondence to you pertaining to your query and the outcome thereof.
There is no order that was activated on our end, The line is not with Vox, unfortunately we can't assist with that line cancellation.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox