NM
Nokuthula M
1 reviews | Active since Apr 2021
17 Nov 2021, 09:15
Answer your technical support line!!!!!
30 minutes, 6 calls later, 5 of which the technical support line just hung up and 1 direct line that was ignored, we still have no connection and no communication on why...
What a mess!
Helpful (0)
Replies (1)0
Replies (1)
Vox Telecom's replyOfficial
17 Nov 2021, 09:30Good day Nokuthula M
Thank you for your post,
Vox Update: Vumatel GPON Fibre (FTTH), Randburg
Customers may experience problems with no connectivity
Fault is linked to a power failure.
Services will restore once power has been restored
A request has been logged with our 24/7 Support team to contact you and assist with this matter.
Regards
Vox
Thank you for your post,
Vox Update: Vumatel GPON Fibre (FTTH), Randburg
Customers may experience problems with no connectivity
Fault is linked to a power failure.
Services will restore once power has been restored
A request has been logged with our 24/7 Support team to contact you and assist with this matter.
Regards
Vox
Best regards,
Vox Telecom's reply17 Nov 2021, 09:30
Official
Good day Nokuthula M
Thank you for your post,
Vox Update: Vumatel GPON Fibre (FTTH), Randburg
Customers may experience problems with no connectivity
Fault is linked to a power failure.
Services will restore once power has been restored
A request has been logged with our 24/7 Support team to contact you and assist with this matter.
Regards
Vox
Thank you for your post,
Vox Update: Vumatel GPON Fibre (FTTH), Randburg
Customers may experience problems with no connectivity
Fault is linked to a power failure.
Services will restore once power has been restored
A request has been logged with our 24/7 Support team to contact you and assist with this matter.
Regards
Vox
Best regards,