Another shocking performance

Item: Vox Telecom
Rating: 1
Author: T B

I have never experienced such shocking Customer Service repeatedly from 1 company. Customers mean absolutely nothing and it shows in the way i have been treated in terms of just blatantly ignoring emails or requests for someone to call me back? Terrible to say the least.

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

08 Sept 2025, 13:48

Good day, T B

Thank you for your review.

Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.

We will provide feedback to you soonest.

Kind Regards,
Vox

Best regards,

Vox Telecom's reply08 Sept 2025, 13:48

Official

Best regards,

Vox Telecom's replyOfficial

09 Sept 2025, 13:25

Good day, T B

Thank you for your patience whilst this matter was being investigated.

Kindly note that we have received confirmation that the Customer Service team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.

Kind Regards,
Vox

Best regards,

Vox Telecom's reply09 Sept 2025, 13:25

Official

Best regards,

Another shocking performance

About

Community

Businesses

Follow Us