1 reviews | Active since Jun 2016
Another day, another outage - unreliable fibre
<p>I'd actually given up complaining about Vox and their utterly useless provider Fibrehoods. It seems to make no difference, neither of them give a toss about their never ending outages. This morning is particularly annoying though, it's been going for a few hours.</p> <p> </p> <p>As usual Fibrehood have no flipping idea when they'll be fixed.</p> <p> </p> <p>I'd say, on average, we're seeing 10-15 "small" outages a month, and about one "big" one a month, with no real letup.</p> <p> </p> <p>Fibre through these muppets is to be avoided. It's supposed to be more reliable, but I guess that assumes a minimum level of competance from the provider. I'd cancel my account and switch to someone else, but I'm leaving the country in a couple months, so hardly seems worth going through the hassle.</p> <p> </p> <p>To anyone considering these guys. Don't. Just don't.</p>
Good day Mr Hederman, thank you for bringing this to our attention. We are currently investigating your request. We have logged a falut on your account. Your reference number - VOX ********** . An agent will be in contact with you shortly.
Regards,
Vox Telecom
Good day Mr Hederman, thank you for bringing this to our attention. We are currently investigating your request. We have logged a falut on your account. Your reference number - VOX ********** . An agent will be in contact with you shortly.
Regards,
Vox Telecom
Good day Sean,
We have tried to contact you regarding your above mentioned query but could not get hold of you, kindly provide us with a suitable contact time.
Regards,
Vox Telecom
Good day Sean,
We have tried to contact you regarding your above mentioned query but could not get hold of you, kindly provide us with a suitable contact time.
Regards,
Vox Telecom
Good day Sean,
Please note that we will be sending you an incident report for above mentioned outage. We have tried to contact you to explain the outage but could not get hold of you, this outage has since been resolved.
Should you have any further queries, please feel free to contact our service desk.
Regards,
Vox Telecom
Good day Sean,
Please note that we will be sending you an incident report for above mentioned outage. We have tried to contact you to explain the outage but could not get hold of you, this outage has since been resolved.
Should you have any further queries, please feel free to contact our service desk.
Regards,
Vox Telecom
