CG
Chastry G

1 reviews | Active since Apr 2018

03 Jan 2024, 10:55

Annoyed!

My WiFi is off and I tried contacting the call centre to understand what’s going on.. nothing held on until my airtime ran out.. u guys do not respond to queries…

0
Replies (2)
Vox Telecom
Vox Telecom's reply03 Jan 2024, 11:49
Official
Good day,  Chastry G 
 
 Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply03 Jan 2024, 13:27
Official
Good day, Chastry G
 
 Thank you for your patience whilst this matter was being investigated.
 
 Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
 
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
 
Kind Regards, 
Vox